Ordering Online, Pre-Picture Day Questions, Post-Picture Day Questions
1.
Ordering Online
By clicking the "Buy Now" button, you can be assured your paypal payment is secure. Simply, Choose your package from your order envelope, Enter the Amount, Put the receipt in the evelope instead of a check or cash.
2. Pre-Picture Day Questions
Please Do Not Call The School. If you have any questions about Picture Day: Please email us at Support@PortraitOrder.com or call us at (855)IMAGE50. Please see FAQ's below.
3.
Post-Picture Day Questions
Please Do Not Call The School. If you have any questions about Picture Day or your Order: Please email us at Support@PortraitOrder.com or call us at (855)IMAGE50. Please see FAQ's below.
FAQ's (frequently asked questions)
HOW DO I PAY ONLINE? Qlick the Buy Now button, pay with your credit card and put a copy of the receipt in an envelope and send to the school. Be sure to fill out the envelope with package, background, etc.
WHEN IS RETAKE / MAKEUP DAY? Please email us your child's name, teacher and grade, school and we can let you know once it is set or the school will announce it.
SOMETHING IS WRONG WITH MY ORDER. Please email us your child's name, teacher, grade and school and please let us know what is wrong with your order.
I DID NOT GET THE PICTURES I PAID FOR. Please email us your child's name, teacher, grade and school and tell us what you are missing.
I GOT THE WRONG BACKGROUND. Please email us your child's name, teacher, grade and school and tell us what background you were supposed to get.
I WOULD LIKE TO ORDER MORE PICTURES. Please email us your child's name, teacher, grade and school and tell us what you would like to reorder.
I FORGOT TO SEND IN MY CHILD'S ENVELOPE. Please email us your child's name, teacher, grade and school and tell us what you would like to order.
I HAVE A QUESTION. Please email us at support@portraitorder.com
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